The National Consumer Disputes Redressal Commission (NCDRC) is a pivotal body established under the Consumer Protection Act, 2019 to provide consumers with a platform to resolve their grievances at a national level. Advocate Neha Gund offers expert legal services to guide consumers through the process of seeking justice and compensation for grievances involving defective goods, deficient services, unfair trade practices, and more.

What is the National Consumer Disputes Redressal Commission (NCDRC)?

The NCDRC is the highest forum for redressal of consumer disputes in India. It is an appellate body that hears appeals against the orders passed by the State Consumer Disputes Redressal Commissions (SCDRC) and District Consumer Disputes Redressal Forums. It also has original jurisdiction in matters where the value of the claim exceeds ₹1 crore. The NCDRC aims to ensure that consumers’ rights are protected by providing them with an accessible, transparent, and effective forum for resolving disputes with businesses, service providers, and sellers.

Services Offered by Advocate Neha Gund

Representation at NCDRC

• Providing legal representation at the NCDRC for both complainants and defendants

• Filing appeals against decisions of State Consumer Disputes Redressal Commissions (SCDRC)

• Defending businesses or service providers against complaints filed by consumers in the NCDRC

• Representing clients in original jurisdiction cases where the claim value exceeds ₹1 crore

Filing and Drafting Complaints and Appeals

• Assisting consumers in drafting complaints and appeals to be filed before the NCDRC

• Preparing well-documented evidence and arguments to support the consumer’s case

• Filing appeals against NCDRC orders in higher courts if necessary

Seeking Compensation and Relief

• Ensuring consumers receive appropriate compensation for defective products, deficient services, and emotional distress

• Pursuing claims for monetary compensation, replacement of goods, or repair of services

• Seeking interest, damages, and litigation costs for delays or non-compliance with NCDRC orders

Corporate and Business Representation

• Providing legal representation to businesses, corporates, and service providers in NCDRC matters

• Advising businesses on consumer protection laws, and ensuring compliance with consumer rights

• Defending companies against claims filed by consumers, ensuring a fair trial and minimizing liability

Settlement and Mediation

• Encouraging amicable settlements and mediation for cases that can be resolved without protracted litigation

• Assisting in negotiating out-of-court settlements between consumers and service providers

• Facilitating quick dispute resolution by exploring non-litigation pathways, saving time and costs